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Terms of Service

Last Updated: April 10, 2026

 

Overview

Welcome to MatildaXpress. The terms "we", "us" and "our" refer to MatildaXpress. MatildaXpress operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a wholesale shopping experience (the "Services"). MatildaXpress is powered by Shopify, which enables us to provide the Services to you.

 

The following Terms of Service ("Terms") govern your use of our Services. By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, you should not use our Services.

 

Section 1 - Access and Account

By using our Services, you confirm that you are at least the age of majority in your jurisdiction. You agree to provide accurate, complete, and current information for all purchases and account activities.

 

You are responsible for maintaining the confidentiality of your account and for all activities under your account. Accounts may not be transferred or sold.

 

Section 2 - Our Products

We strive to ensure all product descriptions and representations are accurate. However, variations may occur due to device display settings or sourcing differences.

 

All products are offered on a wholesale basis and may be subject to availability, quantity limits, or changes without notice. We reserve the right to discontinue any product at any time.

 

Section 3 - Orders

All orders placed are considered offers to purchase. We reserve the right to accept or decline any order at our discretion. Orders are not confirmed until payment has been successfully processed.

 

Once an order is placed and confirmed, cancellation requests may not be accommodated.

 

All purchases are subject to our Refund Policy.

 

Section 4 - Prices and Billing

Prices are subject to change without notice. Prices displayed do not include taxes, shipping, customs duties, or import fees unless stated otherwise.

 

You agree to provide valid payment information and authorize us to charge the full amount of your order.

 

Section 5 - Shipping and Delivery

Delivery times are estimates only and typically range from 7 to 30 business days depending on destination and logistics conditions.

 

We are not responsible for delays caused by shipping carriers, customs clearance, or external factors beyond our control.

 

Once an order has been transferred to the carrier, risk of loss passes to the customer.

 

Section 6 - Intellectual Property

All content on our Services, including text, graphics, logos, and images, is the property of MatildaXpress or its licensors and is protected by applicable intellectual property laws.

 

You may not reproduce, distribute, or exploit any content without prior written permission.

 

Section 7 - Optional Tools

We may provide access to third-party tools "as is" without warranties or control. Your use of such tools is at your own risk.

 

Section 8 - Third-Party Links

Our Services may include links to third-party websites. We are not responsible for their content, policies, or practices.

 

Section 9 - Relationship with Shopify

MatildaXpress is powered by Shopify. However, all transactions are conducted directly with MatildaXpress. You agree that Shopify is not responsible for any issues related to your purchases.

 

Section 10 - Feedback

Any feedback submitted to us may be used without restriction or compensation. You grant us a worldwide, royalty-free license to use such content.

 

Section 11 - Errors and Inaccuracies

We reserve the right to correct errors, inaccuracies, or omissions and to cancel orders if necessary.

 

Section 12 - Prohibited Uses

You may not use our Services for unlawful purposes, to violate laws, infringe rights, distribute harmful content, or interfere with system security.

 

We reserve the right to suspend or terminate accounts that violate these Terms.

 

Section 13 - Termination

We may terminate or suspend access to our Services at any time without notice if these Terms are violated.

 

Section 14 - Disclaimer of Warranties

All Services and products are provided "as is" and "as available" without warranties of any kind. We do not guarantee uninterrupted or error-free service.

 

Section 15 - Limitation of Liability

To the fullest extent permitted by law, MatildaXpress shall not be liable for any indirect, incidental, or consequential damages arising from your use of our Services or products.

 

Section 16 - Indemnification

You agree to indemnify and hold harmless MatildaXpress and its affiliates from any claims resulting from your violation of these Terms or misuse of the Services.

 

Section 17 - Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain valid.

 

Section 18 - Entire Agreement

These Terms constitute the entire agreement between you and MatildaXpress regarding the use of our Services.

 

Section 19 - Governing Law

These Terms are governed by the laws of the United States and the State of Florida.

 

Section 20 - Changes to Terms

We reserve the right to update these Terms at any time. Continued use of the Services constitutes acceptance of any changes.

 

Section 21 - Contact Information

For questions about these Terms, please contact us:

 

MatildaXpress

1121 W Price Blvd Unit #2080, North Port, Florida 34288, United States

Email: support@matildaxpress.com

Phone: +82 10 8028 7955.